Very customer friendly and find solutions to please their customers.
-Tina H., Dallas, TX
Environmentally aware. Family owned. Located on Mockingbird. They also have a delivery service!
-C.D., Roanoke, TX
I was amazed to see that Swiss Dry Cleaners was below 4 stars on its composite rating so I decided I would write a review.
I recently moved to NYC to take a new job and I would KILL to have Swiss back! They are the most reliable dry cleaners I have ever had. I can take a $400 shirt there and know it will be cleaned and returned in better condition than when I dropped it off
I cannot recount how many times Swiss has saved shirts I thought I had lost. The managed to save a white button-down that had been covered in red punch, it was amazing.
I also have never found a broken button, hanging thread or shrinkage during my entire time using them. They are a little bit more expensive, but they do an excellent job every time.
If you have expensive clothes and want a dry cleaners you never have to worry about, CHOOSE SWISS.
-Alex P., New York, NY
Expensive but worth it. The family that runs the place is incredibly friendly - they know us by name. Ahhh, but you quality, you demand? Its excellent. I take all my business shirts and pants here and they have lasted much, much longer than when I used another cleaners. They replace buttons on all my shirts (and place a little tag on the shirt to let you know - which is nice so you've got that going for you). Finally, their cleaners is a green cleaners so you've got to love that. I highly recommend this place.
-Chuck E., Dallas, TX
Professional, friendly and family owned. They're meticulous when it comes to getting out stains, fixing buttons, doing the special things & dealing with fragile items. Among the finest in the DFW market.
-JJ P., Dallas, TX
By far, Swiss Cleaners offers the best dry cleaning and laundry service I have experienced in Dallas over 17 years. Are they expensive? No more so than Avon, a competitor on Hillcrest. Is the expense compensated by other factors? Yes: service. It is always a pleasure to come in the door, something I do about once a week on average. Our clothes are always treated as if we were special people. For example, my wife has a rather expensive chemise with woven cuff-links that can disappear faster than a grey mouse on a dark night. The folks at Swiss, however, have alwasy returned the clean cuff-links in an envelope with the shirt.
Regarding the one-star complaint below about shirt buttons, i can only say, try the other cleaners. When I have had buttons chewed up, which has been rare, I've brought it to the attention of the owners and always, repeat, always received a freshly sewn button and a newly cleaned and pressed shirt.
If you like your dry cleaning environmentally friendly, your service prompt, considerate and personal, then Swiss Cleaners is the place to go. Oh, and for the price watchers: regarding cleaning in Dallas, you get what you pay for.
-Michael C., Dallas, TX
We moved to Dallas two years ago and Swiss has become a weekly stop for us. We knew that we wanted to have an environmentally friendly dry cleaner, so we drive out of the way from our home to use Swiss Cleaners. This family-owned business has such wonderful customer service--they will call you if there's a button missing and ask if you want to replace it, they will keep and return any items you left in a coat pocket, they will walk your items to your car if you happen to be carrying around a baby or toddler at all times like myself and a lot of moms I know. My son loves to visit his friends at Swiss and we enjoy the friendly family-owned business as a part of our weekly routine. It is pricey, but my husband is tired of buying nice dress shirts only to have them ruined at cheap cleaners, so it's worth it to use a good cleaner to meet his standards.
-Alexandra K., Dallas, TX
Outstanding service. They meet every request we make, replace missing buttons without prompting, know us by name, and are unfailingly nice. They strive for and achieve excellence each and every day.
-S.G., Dallas, TX
The fact that they use environmentally safe cleaning fluid brought me in the front door but it is the fantastic customer service that has made me a life long customer.
-Tom H., Dallas, TX
Swiss cleaners is an eco, clothes & people friendly place! I love being able to return
my hangers & plastic covers to be recycled and picking up my fresh smelling clean
-Sabrina C., Dallas, TX
I had white pants that had the worst stain on them and thought it would be impossible to get that stain out. My friend recommended me to Swiss Cleaners, and I went there and absolutely LOVED the result! It looked like my white pants were completely brand-new by the time I got them back. I would definitely recommend people to drive the extra mile and go there.
Not only are the results exceptional, but the staff is really friendly!
-Farrah A., Dallas, TX
I love this cleaners so much, I bring clothes with me from a home out of state, to have them cleaned properly at Swiss. They have saved countless pieces that I love, that would've been thrown out. For example, an expensive linen top they soaked in something overnight that restored the color. They have found buttons for jackets; I could go on and on.
I trust them to do a great job and the clothes never have that disgusting odor chemicals at other "green cleaners" often have.
They don't burn the fibers on clothing with overly hot pressing, that results in an ugly sheen.
I wouldn't go anywhere else and in the long run, they've saved me money!
They are remarkable at remembering their customer's names, too.
-M.M., Dallas, TX
I have been using Swiss for years but really put them to the test a few weeks ago. I had the misfortune of spilling an ENTIRE glass of red wine down the front of a white shirt and seersucker jacket. I was convinced they were ruined but took them in anyways. Four days later I was thrilled to find that they had gotten every trace of red wine out of my clothes and everything still looked and fit just like it did the night of the "incident". Awesome job and very friendly family.
-GA M., Dallas, TX
So it's a bit far from where I live in Uptown, but Swiss is the best drycleaners I've ever used for "nice" clothes - however their cost reflects that.
Swiss has done an excellent, thorough job with every item I've sent them, including expensive equestrian clothing.
Because of that, I'll continue to drive the three extra miles to pick up my drycleaning.
-Laura R., Dallas, TX
Swiss Cleaners has been my dry cleaner since I was an undergraduate student at SMU. I love that they work with the school, accepting Pony Cash. They have taken great care of my clothes for the past decade. This family owned and operated business is dedicated to their craft and customers.
-Allison P, Dallas, TX
I LOVE Swiss, form the incredibly personable family that runs the store to the terrific work they do in removing impossible stains (I've got two young children who constantly muck up my shirts and pants with chocolate, ketchup, etc.). Sure, they cost a bit more, but that's the price of exceptional service.
-Andrew G., Dallas, TX
The family that runs the place is incredibly friendly - they know us by name. Ahhh, but you quality, you demand? Its excellent. I take all my business shirts and pants here and they have lasted much, much longer than when I used another cleaners. They replace buttons on all my shirts (and place a little tag on the shirt to let you know - which is nice so you've got that going for you). Finally, their cleaners is a green cleaners so you've got to love that. I highly recommend this place.
-Chuck E., Dallas, TX