Privacy Policy

Effective Date: August 28, 2025

Swiss Cleaners respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices available to you.

1. Information We Collect

• Contact information: name, phone number, email address, home or delivery address
• Service information: order history, preferences, tailoring requests
• Payment information: processed securely through third-party providers (we do not store full payment details)
• Account information: username, password, and notification preferences if you create an online account

2. How We Use Your Information
We use your information to:

• Provide dry cleaning, laundry, and related services
• Send order notifications, pickup/delivery confirmations, and service alerts
• Send digital receipts and account-related messages via email
• Respond to inquiries and improve our customer experience

We do not sell or share your personal information with outside marketers.

3. SMS and Email Notifications
When you provide your phone number or email, you consent to receive service-related notifications from Swiss Cleaners.

• SMS: Typical texts include order-ready notifications, delivery confirmations, and service alerts. Frequency depends on activity, usually fewer than 10 per month. Opt out anytime by replying STOP, contacting our store, or adjusting your online account settings.
• Email: Emails may include digital receipts, order confirmations, account updates, or service-related alerts. You may unsubscribe anytime by clicking "unsubscribe," contacting our store, or adjusting your online account settings.

4. Data Sharing
We only share your information with trusted third-party providers that help us operate (such as payment processors, delivery partners, and SMS/email platforms). We do not sell or rent your personal information.

5. Data Security
We use industry-standard safeguards to protect your personal information. However, no system is 100% secure.

6. Your Rights

• Opt out of SMS or email notifications at any time.
• Update or correct your information by contacting us.
• Request account deletion and removal of your data at any time.

7. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.

8. Updates to this Policy
We may update this policy as needed. The revised version will be posted on our website with an updated effective date.

9. Contact Us
Swiss Cleaners
3030 Mockingbird Ln,

Dallas, Tx, 75205

214-987-0665
info@greenswisscleaners.com